Refund Policy

7-Day Money-Back Guarantee

Try StreamHut risk-free. If you are not completely satisfied within the first 7 days, we will issue a full refund � no questions asked.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• Your refund request must be submitted within 7 days of your original purchase date
• You must contact us via email or WhatsApp to initiate the refund process
• You agree to stop using the service upon receiving your refund

How to Request a Refund

Requesting a refund is simple:

1. Contact us via WhatsApp or email at [email protected]
2. Provide your order details (email address used at purchase and approximate order date)
3. Briefly describe the reason for your refund request (optional but helps us improve)
4. Your refund will be processed within 3�5 business days back to your original payment method

Exceptions

The following are not eligible for a refund:

• Refund requests submitted more than 7 days after the original purchase
• Subscriptions where credential sharing or reselling was detected in violation of our Terms & Conditions
• Accounts where service was suspended due to violation of our acceptable use policy

Partial Refunds

In exceptional circumstances (for example, extended service outages caused solely by StreamHut's infrastructure), we may offer partial refunds or subscription extensions at our discretion. Contact our support team to discuss your situation.

Processing Time

Approved refunds are processed within 3�5 business days. Depending on your payment method and bank, funds may take an additional 5�10 business days to appear on your statement.

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